For water conservation purposes, we ask that you find and eliminate the leak within thirty (30) days from the date of this notice. If the leak continues past the allowed thirty days your water will be shut off until you affect repairs. If you have a compelling reason why the interruption of your service would cause a hardship, you may request a reasonable extension of time for your plumbing repair. Please submit your reason in writing.
Major Leak:
For water conservation purposes, we will have to shut your water service off and will notify you of this action. If you have a compelling reason why the interruption of your service causes you a hardship, either personally or for business reasons, we will restore your service for a period of time not to exceed 7 days, during which time you must take immediate steps to eliminate the water leak. If the leak is not eliminated within 7 days, the Authority Manager will determine, at his sole discretion, whether or not to shut off the water meter until the appropriate repairs are made.
Pacific City Joint Water-Sanitary Authority (the "District") is committed to ensuring that its services are accessible to all
members of the public. As part of this commitment, the District strives to provide an accessible website compatible with
the Web Content Accessibility Guidelines (WCAG) version 2.1, AA, and commercial screen reading software. Features of the
website are created to allow individuals with vision and other impairments to understand and use the website to the same
degree as someone without disabilities.
If you need any special assistance or accommodations:
Contact our compliance support team via telephone at: (888) 765-1970
Ongoing Compliance Information
Compliance Coordinator
The District has designated a Compliance Coordinator for website disability-related accommodations. The Compliance
Coordinator has received training in website accessibility and updates the site in accordance with those best
practices and requirements.
Compliance Procedures
The District is working to ensure all website content complies with the Americans with Disabilities Act
and controlling State laws. In an ongoing effort to continually improve and remediate accessibility issues,
the website is regularly scanned to ensure ongoing compliance, and timely changes are made to any inaccessible
content if found.
Accessible Documents Policy
The District is committed to providing all documents hosted on the website in an accessible format or making accessible
alternatives available.
Linked Documents and Third Parties
Please note that this site may link out to third-party websites that do not have accessible content. This site may
also include documents provided by third parties. While we cannot control the accessibility of content provided by
third parties, we are happy to assist any member of the public with reading and accessing content on our site.
Report a Website Accessibility Issue
We are committed to your ability to access all content, and we will respond to all requests in a timely manner.
If you need assistance or accommodations while accessing content on this website, please contact our Compliance
Coordinator via the form below: